Frequently asked questions
We've gathered answers to the most common questions so you can quickly find what you're looking for.
We've gathered answers to the most common questions so you can quickly find what you're looking for.
How Psychia works?
Learn how Psychia's AI-powered emotional support app works - available 24/7, no appointments, built on evidence-based therapy methods including SFT and ACT.
Psychia is switching to mobile app!
We're closing the browser version of Psychia. The full app — with your account, data, and progress — keeps running on your phone. Just download Psychia from the App Store or Google Play and sign in with the same email address.
One thing to note: subscriptions can't be transferred. Your browser subscription stays active until the end of your paid period (or until the browser app shuts down). To keep going, cancel it in the browser and start a new one in the app.
What is Psychia?
Psychia is an AI-powered emotional support app available 24/7. Our AI assistant was built on the knowledge and experience of psychologists and psychotherapists, and uses SFT and ACT methods.
Who replies to my messages?
Your messages are answered by an AI assistant developed with the involvement of psychologists and psychotherapists. Conversations are not conducted by a human - the AI operates based on evidence-based therapeutic methods.
What does a conversation with Psychia look like?
You can talk to Psychia by text on every plan, or by voice on the Max plan. Just sign in and start typing — the assistant is available instantly, no appointment needed.
What languages can I use with Psychia?
Psychia supports three languages: Polish, English, and Ukrainian.
Can I try Psychia without creating an account?
Yes - you can start a conversation as a guest with a limited number of messages. To use the app fully, create a free account and take advantage of the 3-day trial.
Does Psychia replace psychological therapy?
No. Psychia is an emotional support tool - it does not replace psychotherapy or psychiatric help. If you are dealing with serious mental health issues, we encourage you to contact a specialist.
How quickly will I receive a response?
Instantly. Psychia operates 24 hours a day, 7 days a week - no waiting in line or for an available slot.
What does “memory across conversations” do?
With memory across conversations, Psychia can refer back to things you mentioned in earlier conversations — so you don't have to repeat yourself, and each talk builds on the last. It's available on the Plus and Max plans.
How Psychia works?
Learn how Psychia's AI-powered emotional support app works - available 24/7, no appointments, built on evidence-based therapy methods including SFT and ACT.
Psychia is switching to mobile app!
We're closing the browser version of Psychia. The full app — with your account, data, and progress — keeps running on your phone. Just download Psychia from the App Store or Google Play and sign in with the same email address.
One thing to note: subscriptions can't be transferred. Your browser subscription stays active until the end of your paid period (or until the browser app shuts down). To keep going, cancel it in the browser and start a new one in the app.
What is Psychia?
Psychia is an AI-powered emotional support app available 24/7. Our AI assistant was built on the knowledge and experience of psychologists and psychotherapists, and uses SFT and ACT methods.
Who replies to my messages?
Your messages are answered by an AI assistant developed with the involvement of psychologists and psychotherapists. Conversations are not conducted by a human - the AI operates based on evidence-based therapeutic methods.
What does a conversation with Psychia look like?
You can talk to Psychia by text on every plan, or by voice on the Max plan. Just sign in and start typing — the assistant is available instantly, no appointment needed.
What languages can I use with Psychia?
Psychia supports three languages: Polish, English, and Ukrainian.
Can I try Psychia without creating an account?
Yes - you can start a conversation as a guest with a limited number of messages. To use the app fully, create a free account and take advantage of the 3-day trial.
Does Psychia replace psychological therapy?
No. Psychia is an emotional support tool - it does not replace psychotherapy or psychiatric help. If you are dealing with serious mental health issues, we encourage you to contact a specialist.
How quickly will I receive a response?
Instantly. Psychia operates 24 hours a day, 7 days a week - no waiting in line or for an available slot.
What does “memory across conversations” do?
With memory across conversations, Psychia can refer back to things you mentioned in earlier conversations — so you don't have to repeat yourself, and each talk builds on the last. It's available on the Plus and Max plans.
How Psychia works?
Learn how Psychia's AI-powered emotional support app works - available 24/7, no appointments, built on evidence-based therapy methods including SFT and ACT.
Psychia is switching to mobile app!
We're closing the browser version of Psychia. The full app — with your account, data, and progress — keeps running on your phone. Just download Psychia from the App Store or Google Play and sign in with the same email address.
One thing to note: subscriptions can't be transferred. Your browser subscription stays active until the end of your paid period (or until the browser app shuts down). To keep going, cancel it in the browser and start a new one in the app.
What is Psychia?
Psychia is an AI-powered emotional support app available 24/7. Our AI assistant was built on the knowledge and experience of psychologists and psychotherapists, and uses SFT and ACT methods.
Who replies to my messages?
Your messages are answered by an AI assistant developed with the involvement of psychologists and psychotherapists. Conversations are not conducted by a human - the AI operates based on evidence-based therapeutic methods.
What does a conversation with Psychia look like?
You can talk to Psychia by text on every plan, or by voice on the Max plan. Just sign in and start typing — the assistant is available instantly, no appointment needed.
What languages can I use with Psychia?
Psychia supports three languages: Polish, English, and Ukrainian.
Can I try Psychia without creating an account?
Yes - you can start a conversation as a guest with a limited number of messages. To use the app fully, create a free account and take advantage of the 3-day trial.
Does Psychia replace psychological therapy?
No. Psychia is an emotional support tool - it does not replace psychotherapy or psychiatric help. If you are dealing with serious mental health issues, we encourage you to contact a specialist.
How quickly will I receive a response?
Instantly. Psychia operates 24 hours a day, 7 days a week - no waiting in line or for an available slot.
What does “memory across conversations” do?
With memory across conversations, Psychia can refer back to things you mentioned in earlier conversations — so you don't have to repeat yourself, and each talk builds on the last. It's available on the Plus and Max plans.
How Psychia works?
Learn how Psychia's AI-powered emotional support app works - available 24/7, no appointments, built on evidence-based therapy methods including SFT and ACT.
Psychia is switching to mobile app!
We're closing the browser version of Psychia. The full app — with your account, data, and progress — keeps running on your phone. Just download Psychia from the App Store or Google Play and sign in with the same email address.
One thing to note: subscriptions can't be transferred. Your browser subscription stays active until the end of your paid period (or until the browser app shuts down). To keep going, cancel it in the browser and start a new one in the app.
What is Psychia?
Psychia is an AI-powered emotional support app available 24/7. Our AI assistant was built on the knowledge and experience of psychologists and psychotherapists, and uses SFT and ACT methods.
Who replies to my messages?
Your messages are answered by an AI assistant developed with the involvement of psychologists and psychotherapists. Conversations are not conducted by a human - the AI operates based on evidence-based therapeutic methods.
What does a conversation with Psychia look like?
You can talk to Psychia by text on every plan, or by voice on the Max plan. Just sign in and start typing — the assistant is available instantly, no appointment needed.
What languages can I use with Psychia?
Psychia supports three languages: Polish, English, and Ukrainian.
Can I try Psychia without creating an account?
Yes - you can start a conversation as a guest with a limited number of messages. To use the app fully, create a free account and take advantage of the 3-day trial.
Does Psychia replace psychological therapy?
No. Psychia is an emotional support tool - it does not replace psychotherapy or psychiatric help. If you are dealing with serious mental health issues, we encourage you to contact a specialist.
How quickly will I receive a response?
Instantly. Psychia operates 24 hours a day, 7 days a week - no waiting in line or for an available slot.
What does “memory across conversations” do?
With memory across conversations, Psychia can refer back to things you mentioned in earlier conversations — so you don't have to repeat yourself, and each talk builds on the last. It's available on the Plus and Max plans.
Privacy & Security
Find out how Psychia protects your personal data - AES-256 encryption, GDPR compliance, AWS secure storage, and strict no-access policy for your conversations.
Are my conversations secure?
Yes. All conversations are encrypted using AES-256 (the same standard used in banking). Data is stored on AWS servers with full encryption. We also apply OWASP-compliant security measures and EU standards.
Does anyone from the Psychia team read my conversations?
No. Your conversations are accessible only to you after logging into your account. No one from the Psychia team has access to the content of your conversations.
Is Psychia GDPR compliant?
Yes. Data processing is carried out in accordance with the General Data Protection Regulation (GDPR). You can find details in our Privacy Policy.
How long is my data and conversations stored?
Your data is kept for as long as you use Psychia, and no longer than 3 years from your last sign-in. Health-related information is kept until you withdraw your consent. Ending a paid plan doesn't delete anything — your conversations stay tied to your account. Full details are in our Privacy Policy.
Is my data shared with third parties?
We don't sell your data, and no one sees the content of your conversations. We only share data with the service providers we need to run Psychia — for example hosting and payment providers — under GDPR-compliant agreements. Analytics tools like Google and Meta receive only aggregated, anonymous data, never the content of your conversations. Details are in our Privacy Policy.
What happens to my data after I delete my account?
After deleting your account, your data is completely removed from our databases and the newsletter system. You will not be able to restore your account or recover your previous conversations.
Privacy & Security
Find out how Psychia protects your personal data - AES-256 encryption, GDPR compliance, AWS secure storage, and strict no-access policy for your conversations.
Are my conversations secure?
Yes. All conversations are encrypted using AES-256 (the same standard used in banking). Data is stored on AWS servers with full encryption. We also apply OWASP-compliant security measures and EU standards.
Does anyone from the Psychia team read my conversations?
No. Your conversations are accessible only to you after logging into your account. No one from the Psychia team has access to the content of your conversations.
Is Psychia GDPR compliant?
Yes. Data processing is carried out in accordance with the General Data Protection Regulation (GDPR). You can find details in our Privacy Policy.
How long is my data and conversations stored?
Your data is kept for as long as you use Psychia, and no longer than 3 years from your last sign-in. Health-related information is kept until you withdraw your consent. Ending a paid plan doesn't delete anything — your conversations stay tied to your account. Full details are in our Privacy Policy.
Is my data shared with third parties?
We don't sell your data, and no one sees the content of your conversations. We only share data with the service providers we need to run Psychia — for example hosting and payment providers — under GDPR-compliant agreements. Analytics tools like Google and Meta receive only aggregated, anonymous data, never the content of your conversations. Details are in our Privacy Policy.
What happens to my data after I delete my account?
After deleting your account, your data is completely removed from our databases and the newsletter system. You will not be able to restore your account or recover your previous conversations.
Privacy & Security
Find out how Psychia protects your personal data - AES-256 encryption, GDPR compliance, AWS secure storage, and strict no-access policy for your conversations.
Are my conversations secure?
Yes. All conversations are encrypted using AES-256 (the same standard used in banking). Data is stored on AWS servers with full encryption. We also apply OWASP-compliant security measures and EU standards.
Does anyone from the Psychia team read my conversations?
No. Your conversations are accessible only to you after logging into your account. No one from the Psychia team has access to the content of your conversations.
Is Psychia GDPR compliant?
Yes. Data processing is carried out in accordance with the General Data Protection Regulation (GDPR). You can find details in our Privacy Policy.
How long is my data and conversations stored?
Your data is kept for as long as you use Psychia, and no longer than 3 years from your last sign-in. Health-related information is kept until you withdraw your consent. Ending a paid plan doesn't delete anything — your conversations stay tied to your account. Full details are in our Privacy Policy.
Is my data shared with third parties?
We don't sell your data, and no one sees the content of your conversations. We only share data with the service providers we need to run Psychia — for example hosting and payment providers — under GDPR-compliant agreements. Analytics tools like Google and Meta receive only aggregated, anonymous data, never the content of your conversations. Details are in our Privacy Policy.
What happens to my data after I delete my account?
After deleting your account, your data is completely removed from our databases and the newsletter system. You will not be able to restore your account or recover your previous conversations.
Privacy & Security
Find out how Psychia protects your personal data - AES-256 encryption, GDPR compliance, AWS secure storage, and strict no-access policy for your conversations.
Are my conversations secure?
Yes. All conversations are encrypted using AES-256 (the same standard used in banking). Data is stored on AWS servers with full encryption. We also apply OWASP-compliant security measures and EU standards.
Does anyone from the Psychia team read my conversations?
No. Your conversations are accessible only to you after logging into your account. No one from the Psychia team has access to the content of your conversations.
Is Psychia GDPR compliant?
Yes. Data processing is carried out in accordance with the General Data Protection Regulation (GDPR). You can find details in our Privacy Policy.
How long is my data and conversations stored?
Your data is kept for as long as you use Psychia, and no longer than 3 years from your last sign-in. Health-related information is kept until you withdraw your consent. Ending a paid plan doesn't delete anything — your conversations stay tied to your account. Full details are in our Privacy Policy.
Is my data shared with third parties?
We don't sell your data, and no one sees the content of your conversations. We only share data with the service providers we need to run Psychia — for example hosting and payment providers — under GDPR-compliant agreements. Analytics tools like Google and Meta receive only aggregated, anonymous data, never the content of your conversations. Details are in our Privacy Policy.
What happens to my data after I delete my account?
After deleting your account, your data is completely removed from our databases and the newsletter system. You will not be able to restore your account or recover your previous conversations.
Pricing & Payments
Explore Psychia's subscription plans, pricing, payment methods, and billing details across the Lite, Go, Plus, and Max plans.
How much does Psychia cost?
Psychia comes in four plans: a free Lite plan and three paid plans — Go, Plus, and Max. Each step up adds more: longer, more thoughtful replies, unlimited conversation history, memory across conversations, and voice. You can see exactly what's included in each plan in the pricing table above.
What's the difference between the plans?
Lite is free and covers the essentials: unlimited text conversations and up to 10 conversations in your history. Go removes the wait and the history limit. Plus moves you to the more advanced Thinking model — longer, more considered replies — and adds memory across conversations, so Psychia can refer back to things you talked about before. Max adds voice conversations on top of everything in Plus.
Do I have to pay immediately after creating an account?
No. Creating an account is free, and the Lite plan lets you keep using Psychia at no cost. You only pay if you choose to upgrade to a paid plan.
How can I cancel my subscription?
You can cancel your subscription on your own in the app: go to My Plan → Cancel Subscription and follow the on-screen instructions.
What payment methods are accepted?
We accept payments by credit/debit card, Apple Pay, and Google Pay.
Can I switch between plans?
Yes, anytime in the app: go to My Plan → Change Plan and pick the plan you want. You can move up or down between Lite, Go, Plus, and Max whenever it suits you.
What happens to my access when my subscription expires?
Nothing is deleted. When a paid plan ends, you simply return to the free Lite rules: your 10 most recent conversations stay active and you can keep reading and continuing them. Older conversations become greyed out — you'll still see their titles, but you can't open or continue them until you upgrade again. Resubscribe and everything comes straight back.
Pricing & Payments
Explore Psychia's subscription plans, pricing, payment methods, and billing details across the Lite, Go, Plus, and Max plans.
How much does Psychia cost?
Psychia comes in four plans: a free Lite plan and three paid plans — Go, Plus, and Max. Each step up adds more: longer, more thoughtful replies, unlimited conversation history, memory across conversations, and voice. You can see exactly what's included in each plan in the pricing table above.
What's the difference between the plans?
Lite is free and covers the essentials: unlimited text conversations and up to 10 conversations in your history. Go removes the wait and the history limit. Plus moves you to the more advanced Thinking model — longer, more considered replies — and adds memory across conversations, so Psychia can refer back to things you talked about before. Max adds voice conversations on top of everything in Plus.
Do I have to pay immediately after creating an account?
No. Creating an account is free, and the Lite plan lets you keep using Psychia at no cost. You only pay if you choose to upgrade to a paid plan.
How can I cancel my subscription?
You can cancel your subscription on your own in the app: go to My Plan → Cancel Subscription and follow the on-screen instructions.
What payment methods are accepted?
We accept payments by credit/debit card, Apple Pay, and Google Pay.
Can I switch between plans?
Yes, anytime in the app: go to My Plan → Change Plan and pick the plan you want. You can move up or down between Lite, Go, Plus, and Max whenever it suits you.
What happens to my access when my subscription expires?
Nothing is deleted. When a paid plan ends, you simply return to the free Lite rules: your 10 most recent conversations stay active and you can keep reading and continuing them. Older conversations become greyed out — you'll still see their titles, but you can't open or continue them until you upgrade again. Resubscribe and everything comes straight back.
Pricing & Payments
Explore Psychia's subscription plans, pricing, payment methods, and billing details across the Lite, Go, Plus, and Max plans.
How much does Psychia cost?
Psychia comes in four plans: a free Lite plan and three paid plans — Go, Plus, and Max. Each step up adds more: longer, more thoughtful replies, unlimited conversation history, memory across conversations, and voice. You can see exactly what's included in each plan in the pricing table above.
What's the difference between the plans?
Lite is free and covers the essentials: unlimited text conversations and up to 10 conversations in your history. Go removes the wait and the history limit. Plus moves you to the more advanced Thinking model — longer, more considered replies — and adds memory across conversations, so Psychia can refer back to things you talked about before. Max adds voice conversations on top of everything in Plus.
Do I have to pay immediately after creating an account?
No. Creating an account is free, and the Lite plan lets you keep using Psychia at no cost. You only pay if you choose to upgrade to a paid plan.
How can I cancel my subscription?
You can cancel your subscription on your own in the app: go to My Plan → Cancel Subscription and follow the on-screen instructions.
What payment methods are accepted?
We accept payments by credit/debit card, Apple Pay, and Google Pay.
Can I switch between plans?
Yes, anytime in the app: go to My Plan → Change Plan and pick the plan you want. You can move up or down between Lite, Go, Plus, and Max whenever it suits you.
What happens to my access when my subscription expires?
Nothing is deleted. When a paid plan ends, you simply return to the free Lite rules: your 10 most recent conversations stay active and you can keep reading and continuing them. Older conversations become greyed out — you'll still see their titles, but you can't open or continue them until you upgrade again. Resubscribe and everything comes straight back.
Pricing & Payments
Explore Psychia's subscription plans, pricing, payment methods, and billing details across the Lite, Go, Plus, and Max plans.
How much does Psychia cost?
Psychia comes in four plans: a free Lite plan and three paid plans — Go, Plus, and Max. Each step up adds more: longer, more thoughtful replies, unlimited conversation history, memory across conversations, and voice. You can see exactly what's included in each plan in the pricing table above.
What's the difference between the plans?
Lite is free and covers the essentials: unlimited text conversations and up to 10 conversations in your history. Go removes the wait and the history limit. Plus moves you to the more advanced Thinking model — longer, more considered replies — and adds memory across conversations, so Psychia can refer back to things you talked about before. Max adds voice conversations on top of everything in Plus.
Do I have to pay immediately after creating an account?
No. Creating an account is free, and the Lite plan lets you keep using Psychia at no cost. You only pay if you choose to upgrade to a paid plan.
How can I cancel my subscription?
You can cancel your subscription on your own in the app: go to My Plan → Cancel Subscription and follow the on-screen instructions.
What payment methods are accepted?
We accept payments by credit/debit card, Apple Pay, and Google Pay.
Can I switch between plans?
Yes, anytime in the app: go to My Plan → Change Plan and pick the plan you want. You can move up or down between Lite, Go, Plus, and Max whenever it suits you.
What happens to my access when my subscription expires?
Nothing is deleted. When a paid plan ends, you simply return to the free Lite rules: your 10 most recent conversations stay active and you can keep reading and continuing them. Older conversations become greyed out — you'll still see their titles, but you can't open or continue them until you upgrade again. Resubscribe and everything comes straight back.
AI Effectiveness
Discover the science behind Psychia's AI assistant - developed with licensed psychologists, using Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT).
What therapeutic methods is Psychia's assistant based on?
Psychia uses two scientifically validated methods: Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT). Both were developed and are applied by psychologists and psychotherapists.
Who created Psychia's AI?
Psychia's assistant was built on the knowledge and experience of psychologists and psychotherapists. The model is continuously monitored for safety and ethics.
Who is Psychia suitable for?
Psychia is for anyone looking for emotional support, wanting to better understand their emotions, or lacking quick access to a specialist. The app does not replace therapy - if you are dealing with serious mental health issues, please consult a psychiatrist or psychotherapist.
Can AI really help me with emotional problems?
Psychia can help normalize emotions, build self-awareness, and find perspective in difficult moments. However, it cannot replace professional diagnosis or long-term psychotherapy.
What's the difference between the Instant and Thinking models?
The Instant model is fast and great for everyday conversations — when you want to write what you feel, catch a moment of relief, or organize your thoughts without waiting. The Thinking model is more advanced: it gives longer, more considered replies, handles complex topics better, and offers a stronger sense of continuity when you want to go deeper. Lite and Go use Instant; Plus and Max use Thinking.
AI Effectiveness
Discover the science behind Psychia's AI assistant - developed with licensed psychologists, using Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT).
What therapeutic methods is Psychia's assistant based on?
Psychia uses two scientifically validated methods: Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT). Both were developed and are applied by psychologists and psychotherapists.
Who created Psychia's AI?
Psychia's assistant was built on the knowledge and experience of psychologists and psychotherapists. The model is continuously monitored for safety and ethics.
Who is Psychia suitable for?
Psychia is for anyone looking for emotional support, wanting to better understand their emotions, or lacking quick access to a specialist. The app does not replace therapy - if you are dealing with serious mental health issues, please consult a psychiatrist or psychotherapist.
Can AI really help me with emotional problems?
Psychia can help normalize emotions, build self-awareness, and find perspective in difficult moments. However, it cannot replace professional diagnosis or long-term psychotherapy.
What's the difference between the Instant and Thinking models?
The Instant model is fast and great for everyday conversations — when you want to write what you feel, catch a moment of relief, or organize your thoughts without waiting. The Thinking model is more advanced: it gives longer, more considered replies, handles complex topics better, and offers a stronger sense of continuity when you want to go deeper. Lite and Go use Instant; Plus and Max use Thinking.
AI Effectiveness
Discover the science behind Psychia's AI assistant - developed with licensed psychologists, using Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT).
What therapeutic methods is Psychia's assistant based on?
Psychia uses two scientifically validated methods: Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT). Both were developed and are applied by psychologists and psychotherapists.
Who created Psychia's AI?
Psychia's assistant was built on the knowledge and experience of psychologists and psychotherapists. The model is continuously monitored for safety and ethics.
Who is Psychia suitable for?
Psychia is for anyone looking for emotional support, wanting to better understand their emotions, or lacking quick access to a specialist. The app does not replace therapy - if you are dealing with serious mental health issues, please consult a psychiatrist or psychotherapist.
Can AI really help me with emotional problems?
Psychia can help normalize emotions, build self-awareness, and find perspective in difficult moments. However, it cannot replace professional diagnosis or long-term psychotherapy.
What's the difference between the Instant and Thinking models?
The Instant model is fast and great for everyday conversations — when you want to write what you feel, catch a moment of relief, or organize your thoughts without waiting. The Thinking model is more advanced: it gives longer, more considered replies, handles complex topics better, and offers a stronger sense of continuity when you want to go deeper. Lite and Go use Instant; Plus and Max use Thinking.
AI Effectiveness
Discover the science behind Psychia's AI assistant - developed with licensed psychologists, using Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT).
What therapeutic methods is Psychia's assistant based on?
Psychia uses two scientifically validated methods: Solution-Focused Therapy (SFT) and Acceptance and Commitment Therapy (ACT). Both were developed and are applied by psychologists and psychotherapists.
Who created Psychia's AI?
Psychia's assistant was built on the knowledge and experience of psychologists and psychotherapists. The model is continuously monitored for safety and ethics.
Who is Psychia suitable for?
Psychia is for anyone looking for emotional support, wanting to better understand their emotions, or lacking quick access to a specialist. The app does not replace therapy - if you are dealing with serious mental health issues, please consult a psychiatrist or psychotherapist.
Can AI really help me with emotional problems?
Psychia can help normalize emotions, build self-awareness, and find perspective in difficult moments. However, it cannot replace professional diagnosis or long-term psychotherapy.
What's the difference between the Instant and Thinking models?
The Instant model is fast and great for everyday conversations — when you want to write what you feel, catch a moment of relief, or organize your thoughts without waiting. The Thinking model is more advanced: it gives longer, more considered replies, handles complex topics better, and offers a stronger sense of continuity when you want to go deeper. Lite and Go use Instant; Plus and Max use Thinking.
Crisis Situations
Critical information on what to do in a mental health crisis - emergency contacts, crisis hotlines, and why Psychia is not a crisis intervention tool.
What should I do if I need help in a mental health crisis?
Psychia is not designed to handle crisis situations. If you are in crisis or having suicidal thoughts, call immediately:
Poland:
• Emergency Services: 112
• Support Center for Adults in Mental Health Crisis: 800 702 222 (24/7)
• Youth Crisis Helpline: 116 111
USA:
• Emergency Services: 911
• 988 Suicide & Crisis Lifeline: call or text 988 (24/7)
• Crisis Text Line: text HOME to 741741
Your life matters.
Can Psychia help me when I have suicidal thoughts?
No. Psychia is not a tool for handling life-threatening situations. If you have suicidal thoughts or feel in danger — contact emergency services immediately.
• Emergency Services: 911
• Emergency Services (Poland): 112
Is crisis support available on every plan?
Yes. Crisis detection works on every plan, including free Lite. If Psychia recognizes a moment of crisis, it points you toward real help. Your safety is never tied to your plan. That said, Psychia isn't built to handle emergencies — if you're in crisis, please contact emergency services or a crisis helpline right away.
Crisis Situations
Critical information on what to do in a mental health crisis - emergency contacts, crisis hotlines, and why Psychia is not a crisis intervention tool.
What should I do if I need help in a mental health crisis?
Psychia is not designed to handle crisis situations. If you are in crisis or having suicidal thoughts, call immediately:
Poland:
• Emergency Services: 112
• Support Center for Adults in Mental Health Crisis: 800 702 222 (24/7)
• Youth Crisis Helpline: 116 111
USA:
• Emergency Services: 911
• 988 Suicide & Crisis Lifeline: call or text 988 (24/7)
• Crisis Text Line: text HOME to 741741
Your life matters.
Can Psychia help me when I have suicidal thoughts?
No. Psychia is not a tool for handling life-threatening situations. If you have suicidal thoughts or feel in danger — contact emergency services immediately.
• Emergency Services: 911
• Emergency Services (Poland): 112
Is crisis support available on every plan?
Yes. Crisis detection works on every plan, including free Lite. If Psychia recognizes a moment of crisis, it points you toward real help. Your safety is never tied to your plan. That said, Psychia isn't built to handle emergencies — if you're in crisis, please contact emergency services or a crisis helpline right away.
Crisis Situations
Critical information on what to do in a mental health crisis - emergency contacts, crisis hotlines, and why Psychia is not a crisis intervention tool.
What should I do if I need help in a mental health crisis?
Psychia is not designed to handle crisis situations. If you are in crisis or having suicidal thoughts, call immediately:
Poland:
• Emergency Services: 112
• Support Center for Adults in Mental Health Crisis: 800 702 222 (24/7)
• Youth Crisis Helpline: 116 111
USA:
• Emergency Services: 911
• 988 Suicide & Crisis Lifeline: call or text 988 (24/7)
• Crisis Text Line: text HOME to 741741
Your life matters.
Can Psychia help me when I have suicidal thoughts?
No. Psychia is not a tool for handling life-threatening situations. If you have suicidal thoughts or feel in danger — contact emergency services immediately.
• Emergency Services: 911
• Emergency Services (Poland): 112
Is crisis support available on every plan?
Yes. Crisis detection works on every plan, including free Lite. If Psychia recognizes a moment of crisis, it points you toward real help. Your safety is never tied to your plan. That said, Psychia isn't built to handle emergencies — if you're in crisis, please contact emergency services or a crisis helpline right away.
Crisis Situations
Critical information on what to do in a mental health crisis - emergency contacts, crisis hotlines, and why Psychia is not a crisis intervention tool.
What should I do if I need help in a mental health crisis?
Psychia is not designed to handle crisis situations. If you are in crisis or having suicidal thoughts, call immediately:
Poland:
• Emergency Services: 112
• Support Center for Adults in Mental Health Crisis: 800 702 222 (24/7)
• Youth Crisis Helpline: 116 111
USA:
• Emergency Services: 911
• 988 Suicide & Crisis Lifeline: call or text 988 (24/7)
• Crisis Text Line: text HOME to 741741
Your life matters.
Can Psychia help me when I have suicidal thoughts?
No. Psychia is not a tool for handling life-threatening situations. If you have suicidal thoughts or feel in danger — contact emergency services immediately.
• Emergency Services: 911
• Emergency Services (Poland): 112
Is crisis support available on every plan?
Yes. Crisis detection works on every plan, including free Lite. If Psychia recognizes a moment of crisis, it points you toward real help. Your safety is never tied to your plan. That said, Psychia isn't built to handle emergencies — if you're in crisis, please contact emergency services or a crisis helpline right away.
Account & Settings
Step-by-step help with your Psychia account - registration, password reset, language settings, account deletion, and technical support.
How do I create an account?
Go to app.psychia.pl and select the registration option. Enter your email address and set a password - the whole process takes just a moment. After registration, a 3-day free trial is automatically activated.
How do I delete my account?
To delete your account, send a message to contact@psychia.com requesting account deletion. Our team will take care of it as quickly as possible.
How do I change my password?
You can change your password in the Profile -> Change Password section. You will need your current password.
If you forgot your password - reset it on the login screen by clicking "Forgot my password".
How do I change the conversation language?
The app language is automatically set based on your operating system language. You can change it manually in: Profile -> App Settings -> Language.
Available languages: Polish, English, Ukrainian.
I have a technical issue — who can I contact?
Contact us by email at contact@psychia.com. We will do our best to respond as quickly as possible.
Account & Settings
Step-by-step help with your Psychia account - registration, password reset, language settings, account deletion, and technical support.
How do I create an account?
Go to app.psychia.pl and select the registration option. Enter your email address and set a password - the whole process takes just a moment. After registration, a 3-day free trial is automatically activated.
How do I delete my account?
To delete your account, send a message to contact@psychia.com requesting account deletion. Our team will take care of it as quickly as possible.
How do I change my password?
You can change your password in the Profile -> Change Password section. You will need your current password.
If you forgot your password - reset it on the login screen by clicking "Forgot my password".
How do I change the conversation language?
The app language is automatically set based on your operating system language. You can change it manually in: Profile -> App Settings -> Language.
Available languages: Polish, English, Ukrainian.
I have a technical issue — who can I contact?
Contact us by email at contact@psychia.com. We will do our best to respond as quickly as possible.
Account & Settings
Step-by-step help with your Psychia account - registration, password reset, language settings, account deletion, and technical support.
How do I create an account?
Go to app.psychia.pl and select the registration option. Enter your email address and set a password - the whole process takes just a moment. After registration, a 3-day free trial is automatically activated.
How do I delete my account?
To delete your account, send a message to contact@psychia.com requesting account deletion. Our team will take care of it as quickly as possible.
How do I change my password?
You can change your password in the Profile -> Change Password section. You will need your current password.
If you forgot your password - reset it on the login screen by clicking "Forgot my password".
How do I change the conversation language?
The app language is automatically set based on your operating system language. You can change it manually in: Profile -> App Settings -> Language.
Available languages: Polish, English, Ukrainian.
I have a technical issue — who can I contact?
Contact us by email at contact@psychia.com. We will do our best to respond as quickly as possible.
Account & Settings
Step-by-step help with your Psychia account - registration, password reset, language settings, account deletion, and technical support.
How do I create an account?
Go to app.psychia.pl and select the registration option. Enter your email address and set a password - the whole process takes just a moment. After registration, a 3-day free trial is automatically activated.
How do I delete my account?
To delete your account, send a message to contact@psychia.com requesting account deletion. Our team will take care of it as quickly as possible.
How do I change my password?
You can change your password in the Profile -> Change Password section. You will need your current password.
If you forgot your password - reset it on the login screen by clicking "Forgot my password".
How do I change the conversation language?
The app language is automatically set based on your operating system language. You can change it manually in: Profile -> App Settings -> Language.
Available languages: Polish, English, Ukrainian.
I have a technical issue — who can I contact?
Contact us by email at contact@psychia.com. We will do our best to respond as quickly as possible.
Available anytime, anywhere
Consultations without waiting
Take the first step!
Psychia doesn't replace therapy, but it can be the beginning of a journey toward change. It's a space where you'll feel safe and find the strength to keep going. We're not miracle workers, but we believe you are someone who matters and deserves to be heard.
